TeamViewer Tensor

by TeamViewer Germany GmbHMicrosoft 365Freemium

Provides remote support and access for enterprise IT and embedded devices in Dynamics 365.

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PRICINGFreemium
DEPLOYMENTCloud
CATEGORYIntegration
UPDATED ON MARKETPLACE
TeamViewer Tensor — screenshot from the Microsoft Marketplace listing

What it does

TeamViewer Tensor provides remote support for enterprise IT and embedded devices. In-house technicians can use it to train, assist, and support customers. The listing describes remote support across mobile devices, PCs, IoT devices, and embedded devices. It also provides auditing and logging of activity on supported devices and integrates with Microsoft Dynamics 365.

Key capabilities

from the Microsoft Marketplace listing

Remote device support

Supports remote assistance across mobile devices, traditional PCs, IoT devices, and embedded devices.

Remote access

Adds remote support and remote access capabilities to enterprise ITSM applications.

Auditing and logging

Records activity performed on devices through auditing and logging functionality.

Microsoft integrations

Integrates with Microsoft Teams, Microsoft Intune, and Microsoft Dynamics 365.

Use cases

  • In-house technicians can train, assist, and support customers after a sale.
  • Organizations can use the product for classical IT support and operational technology support for embedded devices.

Who it's for

The listing names in-house technicians and companies with classical IT and operational technology support needs.

In the catalog

149 plugins in Dynamics 365 · Integration

Price distribution: 8 free, 5 freemium, 83 paid, 53 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Dynamics 365
Deployment
Cloud
Pricing
Freemium

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What the vendor says

«Organizations are leveraging the power of remote connectivity to provide staff with the support they need to stay on top of their work. And happy employees mean happy customers. Unlock the power and potential of remote connectivity in your organization today: TeamViewer Tensor support Secure, scalable enterprise …»

Official marketplace listing

Publisher
TeamViewer Germany GmbH
Updated on marketplace
Facts verified

Tags

remoteconnectivityembeddeddevicesaftersalessupportteamviewertensor