Surveys for Jira - Jira Customer Surveys

by AppfireAtlassianFreemium

Customer satisfaction surveys for Jira with custom questions, recipients, conditions, and feedback reports.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGFreemium
DEPLOYMENTCloud · Data Center · Server
CATEGORYContent and communication
UPDATED ON MARKETPLACE
Surveys for Jira - Jira Customer Surveys — screenshot from the Atlassian Marketplace listing

What it does

Adds customer satisfaction surveys to Jira with multiple question types and required questions. Survey emails can use selected recipients and personalized content. Conditions can trigger surveys, with different settings for different projects and multiple surveys supported within one project. Feedback appears in Jira tickets and aggregated survey feedback reports.

Key capabilities

from the Atlassian Marketplace listing

Custom survey questions

Adds multiple question types, required questions, HTML formatting, and customized question styles.

Survey email controls

Supports custom recipients and personalized survey emails.

Conditional survey triggers

Triggers surveys according to configured conditions.

Project survey settings

Provides tailored survey settings for different Jira projects.

Feedback reports

Displays survey feedback in Jira tickets and aggregated survey feedback reports.

Use cases

  • A support team can send surveys only for bug issues.
  • A project can use multiple surveys within one Jira project.

Who it's for

Support teams, managers, and team leads.

How it compares

Surveys for Jira is freemium, while Raley Email Notifications for Jira & JSM is paid. Both list cloud, server, and data-center deployment, and both were updated in Sep 2026.

NamePricingDeploymentUpdated
Surveys for Jira - Jira Customer Surveysthis pluginFreemiumCloud · Data Center · Server
Raley Email Notifications for Jira & JSMPaidCloud · Data Center · Server

In the catalog

505 plugins in Jira · Content and communication

Price distribution: 127 free, 198 freemium, 180 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud · Data Center · Server
Pricing
Freemium

More from Appfire

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What the vendor says

«Surveys for Jira cloud empowers Support teams, Managers, and Team Leads to adjust business strategies as necessary with insights to their customer / user feedback and satisfaction. Key features Expand Jira cloud with multiple questions of different types, mark questions as required Pick custom recipients, personalize …»

Official marketplace listing

Publisher
Appfire
Updated on marketplace
Facts verified

Tags

feedback and surveysit support