AtlassianMC
Recent Requests for Jira Service Management
Lists a reporter’s past requests inside Jira Service Management issue views.
Modus Create LabsFree
Solve My Ticket
by Interesting ProjectsAtlassianPaid
Generates AI responses to common support queries within Jira.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
Generates responses to common support queries using AI. The plugin operates within the Jira interface and handles repetitive and straightforward tickets.
Key capabilities
from the Atlassian Marketplace listingAI ticket responses
Generates responses to common support queries automatically.
Jira interface operation
Operates within the Jira interface.
Repetitive ticket handling
Handles repetitive and straightforward support tickets.
Who it's for
Support teams and human support agents.
How it compares
Solve My Ticket is a paid cloud add-in updated in Aug 2025. Recent Requests for Jira Service Management is free, cloud-based, updated in Apr 2026. GPT for Jira (Pro) is freemium, cloud-based, updated in Dec 2024. Automate IT Operations for Jira Service Management and HelpDesk+ AI-Powered Slack Support support data-center and cloud deployment, while Solve My Ticket lists cloud deployment only.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Recent Requests for Jira Service Management | Free | Cloud | |
| GPT for Jira (Pro) | Freemium | Cloud | |
| Automate IT Operations for Jira Service Management | Paid | Cloud · Data Center | |
| HelpDesk+ AI-Powered Slack Support | Paid | Cloud · Data Center |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Solve My Ticket is a groundbreaking Jira plugin designed to revolutionize how teams handle support tickets. By leveraging the power of advanced AI technology, this plugin streamlines the ticket resolution process, significantly enhancing productivity and response times. Automated AI responses: Automatically generate …»