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Skiplino
by SkiplinoMicrosoft 365Paid
Manages cloud-based customer queues with local, remote, and web booking options.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Manages customer queues through local, remote, and web booking options. Local booking uses a branch tablet application with SMS and email notifications. Remote booking uses a mobile application with push notifications, while web booking supports SMS and email tickets. A web admin tool manages branches, services, users, themes, and tickets, with reports on queues, service quality, and agent performance.
Key capabilities
from the Microsoft Marketplace listingLocal queue booking
Supports in-location booking through a branch tablet application with SMS and email notifications.
Remote queue booking
Supports remote booking through a mobile application with push notifications.
Web queue booking
Supports in-location web booking through the Skiplino portal with SMS and email tickets.
Web administration
Provides management of branches, services, users, themes, and tickets through a web admin tool.
Queue reporting
Provides reports on queues, quality of service, and agent performance in real time and for selected custom periods.
Who it's for
Admins and branch managers.
In the catalog
2,531 plugins in Analytics
Price distribution: 125 free, 147 freemium, 1,350 paid, 909 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Skiplino An intelligent cloud based queue management system developed to eliminate the waiting time the customer spends in location. Skiplino offers three booking options • In location booking with SMS and email notifications using Skiplino branch tablet Application, available for IOAS and Android • Remote booking …»