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ServiceSense - Sensentia's Health Plan AI Solution
by SensentiaSalesforcePaid
Creates a unified health plan information source and provides member benefit responses in Salesforce Platform.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
ServiceSense organizes structured and unstructured health plan data into one information source. Its conversational virtual agent provides members with responses about coverage and costs for treatments, medications, procedures, and services through multiple channels. The product also supports benefit comparisons between plans at the procedural level.
Key capabilities
from the Salesforce AppExchange listingUnified plan data
Combines structured and unstructured health plan information in a single source.
Virtual agent
Uses a conversational virtual agent to provide responses based on health plan data.
Multi-channel delivery
Delivers benefit information to members across multiple channels.
Plan comparisons
Allows benefits to be compared between plans at the procedural level.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Backed by Sensentia’s best-in-class AI technology and benefit modeling expertise, ServiceSense creates a single source of truth from health care payers’ complex unstructured plan data, then turns that data into rapid, detailed, accurate responses for members across multiple channels. Sensentia’s Artificial …»