Queues for Jira & JSM
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DevinitiFreemium
Security Operation Center Incident Response Workflow
by Each1Teach1 TechAtlassianPaid
Routes security event tickets through review, approval, resolution, and reopening stages in Jira.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYSecurity and compliance
UPDATED ON MARKETPLACE
What it does
Provides a Jira workflow for reported security events. Incident Responders create tickets, resolve approved events, and return flagged tickets to In Progress.
Key capabilities
from the Atlassian Marketplace listingSecurity event tickets
Incident Responders create Jira tickets for reported security events.
Incident status changes
Tickets can move between To Do, In Progress, Pending, resolved, and DONE states.
Ticket reopening
Tickets flagged for an error return to In Progress.
Reporter messaging
An internal message can be sent to the reporter when an oversight needs correction.
Who it's for
Incident Responders and reporters.
In the catalog
1,002 plugins in Jira · Security and compliance
Price distribution: 271 free, 275 freemium, 456 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Incident Responder creates a ticket for reported security events. Ticket status: "To Do." Start or In Review: If the incident is confirmed, change the ticket status to "In Progress." If further analysis is required, change the ticket status to "Pending Review." Pending Review: If approved, change the ticket status …»