Salesforce

by salesforce.comMicrosoft 365Price not published

Links Salesforce data and activities with Outlook.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYIntegration
UPDATED ON MARKETPLACE
Salesforce — screenshot from the Microsoft Marketplace listing

What it does

The Outlook integration surfaces Salesforce records related to messages and calendar items. It supports record searches, new record creation, and associating messages or appointments with Salesforce records. It also provides email templates and access to Salesforce Tasks. Contact and calendar synchronization requires Lightning Sync or Einstein Activity Capture.

Key capabilities

from the Microsoft Marketplace listing

Salesforce record access

Shows contacts, leads, accounts, opportunities, and cases connected with Outlook messages or appointments.

Record creation

Creates Salesforce records, including custom objects, from Outlook.

Record association

Adds Outlook emails and appointments to Salesforce records.

Task management

Provides access to Salesforce Tasks within Outlook.

Email templates

Lets users compose messages with Salesforce Templates.

Contact synchronization

Synchronizes contacts and calendar events when Lightning Sync or Einstein Activity Capture is enabled.

Use cases

  • Inbox license holders can arrange appointments, schedule messages, and receive notifications about recipient activity.
  • Inbox license holders can insert saved phrases and see relevant custom object records for a selected Outlook message.

How it compares

Salesforce and Salesforce Connector for Outlook both have cloud deployment and an unknown pricing model. Salesforce has an update date of Apr 2023, while Salesforce Connector for Outlook has an update date of Jan 2025. Scopevisio Connector for Outlook also has cloud deployment and an unknown pricing model, with an update date of Jul 2026.

NamePricingDeploymentUpdated
Salesforcethis pluginPrice not publishedCloud
Salesforce Connector for OutlookPrice not publishedCloud
Scopevisio Connector for OutlookNot in catalog

In the catalog

41 plugins in Outlook · Integration

Price distribution: 2 free, 11 paid, 28 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Outlook
Deployment
Cloud
Pricing
Price not published

More from salesforce.com

Similar plugins in Outlook · Integration

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What the vendor says

«The Salesforce integration with Outlook lets you experience Salesforce right in Outlook. The integration is 100% cloud-based with no software to push, install, or maintain. Add-In Benefits: Visibility - View all contacts, leads, accounts, opportunities, and cases associated to emails and appointments without switching …»

Official marketplace listing

Publisher
salesforce.com
Updated on marketplace
Facts verified

Tags

salesforcesalesforce