Rezolve.ai

by Actionable Science Inc.Microsoft 365Price not published

Runs an IT and HR service desk in Microsoft Teams with chatbot support, ticket tracking, live chat, and automated request handling.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYHR
UPDATED ON MARKETPLACE
Rezolve.ai — screenshot from the Microsoft Marketplace listing

What it does

Provides an employee service desk in Microsoft Teams for IT and HR requests. It includes an IT helpdesk chatbot, knowledge management, incident management, ticket tracking, live chat with IT agents, and integrations with ITSM platforms. Its listed skills answer questions, complete tasks, support multi-day, multi-user, multi-system tasks, provide short conversational learnings, and connect users with experts. It is cloud-based.

Key capabilities

from the Microsoft Marketplace listing

IT helpdesk chatbot

Provides an IT helpdesk chatbot for Microsoft Teams.

Knowledge management

Includes prebuilt knowledge on SaaS products.

Incident management

Tracks tickets and integrates with ITSM platforms.

Live chat

Connects users with IT agents in real time.

Task skills

Handles password resets, access requests, and software provisioning.

Process skills

Supports multi-day, multi-user, multi-system tasks such as employee onboarding.

Expert connect

Connects users with experts in real time through live chat or offline through an incident.

Use cases

  • Answering questions such as how to connect to guest Wi-Fi.
  • Managing employee onboarding involving multiple days, users, and systems.

Who it's for

The listing names employees, IT agents, and users submitting IT or HR service requests.

How it compares

Rezolve.ai, Moveworks, Moveworks on Viva, Solarwinds Service Desk, AI Service Desk by Aisera, and Chime V5 are each listed with cloud deployment and an unknown pricing model. Rezolve.ai was updated on Mar 2025, compared with Apr 2026 for Moveworks, Apr 2022 for Moveworks on Viva, Mar 2024 for Solarwinds Service Desk, May 2023 for AI Service Desk by Aisera, and Apr 2026 for Chime V5.

NamePricingDeploymentUpdated
Rezolve.aithis pluginPrice not publishedCloud
MoveworksPrice not publishedCloud
Moveworks on VivaPrice not publishedCloud
Solarwinds Service DeskPrice not publishedCloud
AI Service Desk by AiseraPrice not publishedCloud
Chime V5Price not publishedCloud

In the catalog

393 plugins in Microsoft Teams · HR

Price distribution: 7 free, 8 freemium, 87 paid, 291 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«Rezolve.ai from Actionable Science is an advanced full-featured Employee Service Desk Platform that is designed to Auto resolve a full range of IT and HR Service Requests right from Microsoft Teams. Full-Featured IT Service Platform • IT Helpdesk Chatbot for Microsoft Teams • Inbuilt Advanced Knowledge Management with …»

Official marketplace listing

Publisher
Actionable Science Inc.
Updated on marketplace
Facts verified

Tags

helpdeskchatbotservice