Rezolve.ai
Rezolve.ai uses AI-powered skills to auto-resolve IT and HR requests like password resets and onboarding in Microsoft Teams.
Actionable Science Inc.Price not published
Chime V5
by INVITRIX, LLC dba Instant TechnologiesMicrosoft 365Price not published
Connects employees with service desk agents, self-service content, and chat workflows inside Microsoft Teams.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYHR
UPDATED ON MARKETPLACE
What it does
Chime V5 connects employees with service desk agents through chat and a pinned Microsoft Teams application. It routes chats to agents or experts and supports self-service searches across FAQs and knowledge base articles. The app can use adaptive cards, custom routing, Azure AI services, and MCP servers in chat workflows. It also provides access to KnowledgeWave training videos within Microsoft Teams.
Key capabilities
from the Microsoft Marketplace listingAgent chat routing
Routes employee chats to service desk agents, including agents with priorities, additional tools, and common replies.
Custom chat workflows
Supports workflows using adaptive cards, FAQ searches, custom routing, and service desk processes.
Knowledge base
Provides custom FAQs and knowledge base articles for AI-supported self-service.
Azure AI services
Supports Azure AI features such as keyword lookup, summaries, and other Azure OpenAI services.
MCP server support
Connects chat features to common MCP servers.
Training videos
Integrates with KnowledgeWave to provide access to more than 600 training videos in Microsoft Teams.
Use cases
- Employees can search FAQs and knowledge base content before contacting live service desk agents.
- Service desk teams can provide training content within Microsoft Teams through the KnowledgeWave integration.
Who it's for
Employees, service desk agents, experts, and teams managing service desk workflows.
How it compares
Chime V5 and Rezolve.ai are both cloud deployments with unknown pricing models; Chime V5 was updated on Apr 2026, while Rezolve.ai was updated in Mar 2025. Solarwinds Service Desk and Staffbase Connect App are also cloud deployments with unknown pricing models, with update dates of Mar 2024 and Jun 2024 respectively. Moveworks on Viva was updated in Apr 2022, while Moveworks was updated in Apr 2026; both use cloud deployment and have unknown pricing models.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Rezolve.ai | Price not published | Cloud | |
| Solarwinds Service Desk | Price not published | Cloud | |
| Staffbase Connect App | Price not published | Cloud | |
| Moveworks on Viva | Price not published | Cloud | |
| Moveworks | Price not published | Cloud |
In the catalog
415 plugins in Microsoft 365 · HR
Price distribution: 8 free, 9 freemium, 97 paid, 301 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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Solarwinds Service Desk
Microsoft Teams integration for SolarWinds Service Desk that removes manual ticket creation for Service Desk technicians.
Solarwinds Service DeskPrice not published
Moveworks on Viva
Moveworks on Viva resolves IT, HR, finance, legal, and facilities issues using conversational AI within Microsoft Viva and Teams.
MoveworksPrice not published
Moveworks
Resolves IT, HR, finance, legal, and facilities issues for employees in Microsoft Teams using conversational AI.
MoveworksPrice not published
What the vendor says
«Microsoft 365 Certified Application to solve employee problems and connect employees with your service desk directly from Microsoft Teams - using chat and a pinned application. Use chat to route employees to experts, agents, and provide self-service and KB lookups before contacting live agents all directly from …»
Official marketplace listing
Marketplace
Publisher
INVITRIX, LLC dba Instant Technologies
Updated on marketplace
Facts verified