Queues for Jira & JSM
Organizes Jira and JSM issues from multiple projects into shared queues with access controls and queue management.
DevinitiFreemium
Queue Aging Heatmap — Stale Ticket Reports for JSM
by EarlywickAtlassianFreemium
Shows Jira support queues, priorities, or agents by ticket age and links cells to the underlying tickets.
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
Displays support queues, priorities, or agents as rows and age buckets as columns. Selecting a cell shows the tickets in that group and provides links to open them.
Key capabilities
from the Atlassian Marketplace listingQueue age heatmap
Displays support queues, priorities, or agents across ticket age buckets.
Age-based coloring
Uses red for older, accumulating tickets and a calmer color for fresh, quieter groups.
Ticket drill-down
Opens the tickets represented by a selected heatmap cell and links directly to them.
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Freemium
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What the vendor says
«it shows you which support queues are rotting. Rows are your queues, priorities, or agents. Columns are age buckets. Old and piling up glows red; fresh and quiet stays calm. Click any cell to see the actual tickets and jump straight to them. Built on Atlassian Forge. No data ever leaves Atlassian's infrastructure — no …»