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Olark Live Chat
by OlarkSalesforcePaid
Provides website live chat in Salesforce Platform for conversations with browsing customers.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACENot published
What it does
Olark adds live chat that remains on the website while customers browse. It shows current information about visitors, including where they are from and what they are doing. Rules control when chat appears, identify interesting customers with labels, and start chats automatically with engaged customers. Targeted Chat focuses attention on qualified leads.
Key capabilities
from the Salesforce AppExchange listingWebsite live chat
Keeps a chat window on the website while customers browse.
Visitor activity updates
Shows who is browsing the website, where they are from, and what they are doing.
Chat visibility rules
Rules control where and when the live chat is shown or hidden.
Customer labeling
Supports labeling interesting customers.
Automatic chat starts
Can start chats automatically with engaged customers.
Targeted Chat
Focuses chat activity on qualified leads.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Everyone knows if you talk to customers, you'll sell more. If you're selling online, you need Olark Live Chat to reach out and talk to customers browsing your website. Olark is focused on driving sales. ★ BE SMOOTH. Never interrupt a sale with a pop-out window. Olark's chat window stays on the page and follows the …»