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Mphasis CG
by MphasisMicrosoft 365Paid
Creates and deploys enterprise chatbots built over Microsoft AI technologies for business workflows and user support.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Mphasis CG is a web-based environment for creating and deploying function-specific chatbots called Talents. Talents can exchange information with enterprise systems through REST and SOAP APIs during business workflows. The platform provides usage reporting, group-specific configuration, conversation tracing with PII masking, and supervised NLP training. Hosting can be on-premise or in the cloud.
Key capabilities
from the Microsoft Marketplace listingChatbot creation
Supports web-based creation and deployment of Talents for defined functions.
API connections
Provides libraries for connecting Talents with enterprise systems through REST and SOAP APIs.
Usage reporting
Displays realtime information about how authorized users interact with Talents.
Group configuration
Supports configuring Talents for particular user groups.
Conversation tracing
Records chat conversations with PII masking controls.
NLP model training
Supports supervised training based on how users interact with the system.
Cloud or on-premise
Supports deployment on-premise or in the cloud with minimal hardware infrastructure.
Use cases
- Enterprises can use chatbots for cross-selling and up-selling products and services.
- New users can use chatbots when learning a complex engineering product.
- New recruits can use chatbots as a workplace support resource.
Who it's for
The listing names enterprises, enterprise users, customers, agents, and new recruits.
In the catalog
2,531 plugins in Analytics
Price distribution: 125 free, 147 freemium, 1,350 paid, 909 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Mphasis CG is a Rapid Chatbot Development environment built over Microsoft AI technologies and built using popular opensource technologies for enterprises to swiftly design, build, deploy and establish a Chatbot environment for use by its users and/or its customers. CG empowers enterprises to reimagine the user …»