Open CTI plugin for VoIP Studio - easy installation
Handles inbound and outbound VoIP calls within Salesforce, with click-to-call and incoming-number recognition.
VoIPstudioFreemium
Kavkom
by KavkomSalesforcePaid
Provides IP telephony, virtual numbers, unlimited calls, and line management for Salesforce Platform listings.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Kavkom provides a business phone system using calls over an internet connection. Plans include unlimited calls, virtual numbers, and Kavkom features, with no telephony hardware required. The interface allows lines to be added and phone lines to be paired with extensions. The service supports communication with customers, prospects, employees, and suppliers.
Key capabilities
from the Salesforce AppExchange listingIP telephony
Routes business calls through an internet connection.
Unlimited calling
Plans include unlimited calls.
Virtual numbers
Plans include virtual numbers.
Line management
The interface allows lines to be added and phone lines to be paired with extensions.
Use cases
- Call centers can use the service for business telephony.
- Companies with teleworking teams can use the phone system without telephony hardware.
- Companies entering foreign markets can use virtual numbers.
Who it's for
Large companies and call-center operations.
How it compares
Kavkom describes an IP telephony service with unlimited calling plans, virtual numbers, and interface-based line and extension management. Open CTI plugin for VoIP Studio handles inbound and outbound calls, supports click-to-call from the Salesforce panel, and can open an associated contact or add a lead for an incoming call.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Open CTI plugin for VoIP Studio - easy installation | Freemium | Cloud | Not published |
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Almost mandatory for large companies, especially in the call center sector, the Kavkom phone system is also suitable for many other sectors or uses. Reduce your direct annual telephony costs by 40% by taking advantage of all the benefits of IP telephony with unlimited plans. It allows you to establish a direct link …»