Connects community platforms with Jira to create, link, and synchronize ideas, issues, attachments, and comments.

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PRICINGFree
DEPLOYMENTCloud
CATEGORYContent and communication
UPDATED ON MARKETPLACE
Kasesync — screenshot from the Atlassian Marketplace listing

What it does

Kasesync connects community platforms with Jira by converting community ideas into Jira issues and linking issues with ideas. It synchronizes attachments and comments between the two systems. The Jira plugin maps community categories to Jira projects, maps statuses, sets idea conversion thresholds, and monitors activity logs. Supported community platforms named by the vendor include Khoros, Higherlogic Vanilla, Bettermode, Hivebrite, and Insided.

Key capabilities

from the Atlassian Marketplace listing

Idea-to-issue conversion

Converts community ideas into Jira issues.

Issue and idea linking

Links Jira issues with community ideas.

Attachment synchronization

Synchronizes attachments between Community and Jira.

Comment synchronization

Synchronizes comments between Community and Jira.

Category mapping

Maps community categories to Jira projects.

Status mapping

Maps statuses between Community and Jira.

Activity log monitoring

Monitors activity logs in the Jira plugin.

Who it's for

Community and Jira users.

How it compares

Kasesync is free and cloud-deployed, while WhatsApp Sync for Jira is paid and cloud-deployed, and Alfresco Connector for Jira is paid with data-center and server deployment. Kasesync was updated in May 2024; WhatsApp Sync for Jira was updated in Jan 2025, and Alfresco Connector for Jira in Aug 2026.

NamePricingDeploymentUpdated
Kasesyncthis pluginFreeCloud
WhatsApp Sync for JiraPaidCloud
Alfresco Connector for JiraPaidData Center · Server

In the catalog

505 plugins in Jira · Content and communication

Price distribution: 127 free, 198 freemium, 180 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free

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What the vendor says

«Learn how Team kasesync enabled a leading Idea management software provider to improve collaboration between Community and Jira users, in this case study. Kasesync helps you: Accelerate Idea delivery Automate Business Processes Strengthen Team Collaboration Increase Team Productivity Improve Customer Support Here’s …»

Official marketplace listing

Publisher
Grazitti Interactive
Updated on marketplace
Facts verified

Tags

automationdata managementfeedback and surveysissue tracking