Timer
Track time spent on Jira issues and configure features by project.
Achlys SolutionsFree
Issue Analytics for Jira
by PonsatlasAtlassianFreemium
Track who has viewed Jira issues and analyze issue-viewing patterns, including in Jira Service Management.
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYData and analytics
UPDATED ON MARKETPLACE
What it does
Issue Analytics for Jira records who has opened and read specific issues. It shows which issues have not been viewed and supports analysis of possible permission, workload, or habit-related reasons. The add-in supports Jira Service Management for customer requests and team operations.
Key capabilities
from the Atlassian Marketplace listingTrack issue views
Records which people have opened and read an issue.
Identify viewing gaps
Supports analysis of why certain issues have not been viewed, including possible permission, workload, or habit-related reasons.
View analytics
Provides information about issue-viewing patterns for follow-ups and decision-making.
Jira Service Management
Supports Jira Service Management for customer requests and team operations.
Use cases
- A Jira Service Management team can use it when managing customer requests.
How it compares
Issue Analytics for Jira uses a freemium pricing model, while Timer is free. Both are cloud deployments.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Freemium | Cloud | |
| Timer | Free | Cloud |
In the catalog
630 plugins in Jira · Data and analytics
Price distribution: 189 free, 230 freemium, 211 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Freemium
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What the vendor says
«In large teams, communication gaps often lead to missed updates, misalignments, and reduced trust. Issue Analytics for Jira provides a seamless solution to this problem by tracking who has viewed specific issues. With this powerful tool, you can ensure that important tasks are not overlooked, improve accountability …»