AH Agent for HubSpot
Display HubSpot customer context and draft AI replies inside Jira Service Management tickets.
AH SolutionsFreemium
Intercom Agent+ for Jira
by Apps+AtlassianFree
Ask questions in Jira about Intercom customer conversations, contacts, companies, and support history.
PRICINGFree
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
Intercom Agent+ adds a Rovo agent to Jira for querying Intercom data and customer context. It can return information about conversations, contacts, companies, replies, owners, teams, tags, and support history. Results are read-only: the agent does not modify, remove, or respond to Intercom conversations.
Key capabilities
from the Atlassian Marketplace listingConversation search
Locates Intercom conversations associated with a Jira issue.
Reply summaries
Summarises recent Intercom replies and outstanding support information.
Customer detail lookup
Retrieves information about Intercom contacts, companies, and conversations.
Issue reference search
Locates Jira issues that refer to Intercom conversations.
Read-only access
Returns information without changing or deleting Intercom records.
Use cases
- Product and engineering teams can inspect prior customer comments before triaging an issue.
How it compares
Intercom Agent+ for Jira is free and cloud-deployed, while AH Agent for HubSpot uses a freemium model and is also cloud-deployed. Chat for Jira Service Management is paid and supports data center, cloud, and server deployment. Mria Contacts: Contact Management in Jira & JSM and Extra Portal Fields for Jira Service Management use freemium pricing and cloud deployment.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Cloud | |
| AH Agent for HubSpot | Freemium | Cloud | |
| Chat for Jira Service Management | Paid | Cloud · Data Center · Server | |
| Mria Contacts: Contact Management in Jira & JSM | Freemium | Cloud | |
| Extra Portal Fields for Jira Service Management | Freemium | Cloud |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free
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What the vendor says
«Intercom Agent+ is a Rovo AI agent for Jira that helps teams ask natural-language questions about Intercom conversations, contacts, companies, admins, teams, tags, and customer context. Ask Rovo from Jira to understand what the customer said before product or engineering starts triage. 💬 Helpful things you can ask: • …»