Import CSV data into Jira Service Management, including service desk and knowledge base records.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYAdministrative tools
UPDATED ON MARKETPLACE
Import CSV Tool — screenshot from the Atlassian Marketplace listing

What it does

The app imports CSV data into Jira Service Management. It supports service desk records, knowledge base records, custom fields, and attachments.

Key capabilities

from the Atlassian Marketplace listing

Service desk imports

Imports tickets, contacts, organizations, agents, attachments, public and private replies, tags, and custom fields from CSV.

Knowledge base imports

Imports knowledge base articles, categories, folders, attachments, and tags from CSV.

Custom field transfer

Transfers custom fields and attachments during CSV imports.

Sample data testing

How it compares

Import CSV Tool is a paid cloud app updated in Jul 2021, while Bulky is a freemium cloud app updated in Aug 2024.

NamePricingDeploymentUpdated
Import CSV Toolthis pluginPaidCloud
BulkyFreemiumCloud

In the catalog

1,002 plugins in Jira · Administrative tools

Price distribution: 271 free, 275 freemium, 456 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Need to import CSV to Jira Service Management ? This data importing app offers you a quick and easy way to do it. DATA YOU CAN IMPORT FROM CSV Service desk records: Tickets Contacts Organizations Agents Attachments Public and private replies Custom fields Attachments, Tags Knowledge base records: Knowledge Base …»

Official marketplace listing

Publisher
Help Desk Migration
Updated on marketplace
Facts verified

Tags

import/exportintegrationsit supportmigration