Desk365
Support and ticketing tool for Microsoft Teams that handles requests across channels, with AI features and asset management.
Kani Technologies IncPaid
IFS assyst
by IFSMicrosoft 365Paid
Manage IT, HR, facilities, finance, and other business services in Microsoft Teams with enterprise service management workflows.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAutomation
UPDATED ON MARKETPLACE
What it does
IFS assyst combines IT service management, IT operations management, and enterprise service management in one platform. Service owners can maintain services and create workflows without code or with low-code tools. It supports cloud and on-premises deployment, omni-channel self-service, and connections with IFS Cloud workflows.
Key capabilities
from the Microsoft Marketplace listingEnterprise service management
Combines IT service management, IT operations management, and enterprise service management in one platform.
No-code workflows
Provides no-code and low-code workflow tools for service owners to create and change automated processes.
Self-service access
Offers omni-channel self-service for IT, business, and DevOps workflows.
Deployment options
Supports cloud and on-premises deployment models.
Access controls
Controls request visibility and access by department, job title, and skills.
IFS Cloud workflows
Triggers and responds to IFS Cloud workflows, including workflows for HR and field service.
Use cases
- HR, facilities, and finance teams can maintain their own business services without IT or development resources.
- IT helpdesks, internal teams, and customer support teams can use shared service management processes.
- Organizations can manage requests across departments and balance resources and service-level agreements using service demand and capacity information.
Who it's for
IFS assyst is intended for service owners and teams in IT, HR, facilities, finance, DevOps, internal support, and customer support.
How it compares
IFS assyst is a paid cloud listing updated on Dec 2025. Desk365 and iPaaS - integrated Platform as a Service are also paid cloud listings, updated on Mar 2026 and Aug 2026 respectively. Tikit | Modern IT Service Desk for Microsoft Teams and AgilePoint NX for China are cloud listings with unknown pricing, updated on Mar 2026 and Jul 2022 respectively.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Desk365 | Paid | Cloud | |
| iPaaS - integrated Platform as a Service | Not in catalog | ||
| Tikit | Modern IT Service Desk for Microsoft Teams | Not in catalog | ||
| AgilePoint NX for China | Price not published | Cloud | |
In the catalog
77 plugins in Microsoft Teams · Automation
Price distribution: 4 free, 5 freemium, 32 paid, 36 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Paid
More from IFS
Similar plugins in Microsoft Teams · Automation
View all 77 →
AgilePoint NX for China
Develops business applications and enterprise workflows at scale with low-code, and integrates with and extends Power Platform.
AgilePoint, IncPrice not published
Dell Command | Secure BIOS Configuration
Cloud-based tool that replaces BIOS passwords with certificate-based configuration management for Dell commercial devices.
Dell TechnologiesPaid
Coralogix
Delivers Coralogix observability notifications and case previews directly into Microsoft Teams channels for review and action.
Coralogix LTDPrice not published
What the vendor says
«Rolling out simple access to inter-department business services across your organization needs software designed for business teams. Service owners across departments like HR, facilities and finance want the agility to maintain their services themselves without needing valuable IT or development resources to do so …»