HelpCenter Corrector

by Itransition GroupAtlassianFree

Restricts Jira Service Desk HelpCenter access and hides search bars and HelpCenter links.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGFree
DEPLOYMENTData Center · Server
CATEGORYIT support and service
UPDATED ON MARKETPLACE
HelpCenter Corrector — screenshot from the Atlassian Marketplace listing

What it does

HelpCenter Corrector restricts Jira Service Desk HelpCenter access for selected user groups or all users. It hides search bars on the Service Desk portals overview and Customer Portal pages, and hides HelpCenter links across Service Desk pages. Direct HelpCenter visits can redirect to a URL set in the plugin settings.

Key capabilities

from the Atlassian Marketplace listing

Group access restrictions

Access to the Jira Service Desk HelpCenter can be restricted for specific user groups or all users.

Search bar hiding

The plugin hides search bars on the Service Desk portals overview and Customer Portal pages.

HelpCenter link hiding

Links leading to a HelpCenter can be hidden on Service Desk pages.

Direct-link redirects

Users accessing a HelpCenter through a direct link can be redirected to a URL specified in the plugin settings.

Multiple group settings

Restrictions and redirect URLs can be set for multiple groups at once.

How it compares

HelpCenter Corrector is free and supports data-center and server deployment, while Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) is freemium and supports cloud deployment. Ultimate Customizer for Jira Service Management is paid and supports data-center and server deployment.

NamePricingDeploymentUpdated
HelpCenter Correctorthis pluginFreeData Center · Server
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)FreemiumCloud
Ultimate Customizer for Jira Service ManagementPaidData Center · Server

In the catalog

495 plugins in Jira · IT support and service

Price distribution: 157 free, 126 freemium, 212 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Data Center · Server
Pricing
Free

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What the vendor says

«restrict access to the Jira Service Desk HelpCenter for specific user groups or for all users at once (works with RefinedTheme's for Jira Service Desk too) hide the search bar on the Service Desk portals overview page hide the search bar on the Customer Portal page. Hide HelpCenter links: HelpCenter Corrector plugin …»

Official marketplace listing

Publisher
Itransition Group
Updated on marketplace
Facts verified

Tags

it supportuser permissions