Approval System
Manages requests and approvals for companies on Microsoft platforms, with SharePoint web part and multi-language support.
SharepointEmpower Private LimitedPrice not published
Help Desk Pro
by Byblig Technologies Pvt. LtdMicrosoft 365Price not published
Support ticket management for SharePoint Online and SharePoint on-premises.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Help Desk Pro lets employees raise support tickets, questions, and incidents for communication with different departments. Users, experts, and administrators can track ticket status through closure and manage intra-organizational tickets.
Key capabilities
from the Microsoft Marketplace listingTicket creation
The add-in supports creating unlimited tickets.
User roles
The add-in supports adding unlimited users and assigning roles to users.
Ticket fields
Categories, statuses, priorities, and ticket types can be added, updated, and deleted.
Role-based access
Access to features is based on user roles.
File attachments
The add-in supports attaching files.
Ticket tracking
Users, experts, and administrators can track ticket status until closure.
Free support
The vendor provides free support.
Who it's for
The add-in is for employees, users, experts, and administrators.
In the catalog
14 plugins in SharePoint · Customer Service
Price distribution: 2 freemium, 3 paid, 9 price not published
Pricing & deployment
Platform
Microsoft 365
Product
SharePoint
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Help Desk Pro is a simple and user friendly add-in which works with SharePoint on-premises and SharePoint online (Office 365). It is a free to use productive tool through which employees (Users) can communicate with different departments among the organisation via raising support tickets, questions, incidents, etc.»
Official marketplace listing
Marketplace
Publisher
Byblig Technologies Pvt. Ltd
Updated on marketplace
Facts verified