Gainsight Sally

by GainsightMicrosoft 365Price not published

Accesses Gainsight customer data and functions through Microsoft Teams.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
Gainsight Sally — screenshot from the Microsoft Marketplace listing

What it does

Sally lets users interact with Gainsight data and functionality in Microsoft Teams. Users can ask questions and phrases in natural language without remembering specific commands. Sally can provide customer summaries with health score details, NPS survey responses, and key sponsors. It also provides customer information for coordinating actions across user groups.

Key capabilities

from the Microsoft Marketplace listing

Natural language interaction

Users can ask Sally simple questions and use phrases without remembering specific commands.

Customer summaries

Sally provides summaries that include health score details, NPS survey responses, and key sponsors.

Customer information access

Sally makes customer information available across user groups.

Action coordination

Users can coordinate actions to support customer goals.

Who it's for

Teams and Gainsight Admins.

How it compares

Gainsight Sally uses a cloud deployment and has an unknown pricing model; Saleskube also uses cloud deployment and has a paid pricing model. Zoho Desk uses cloud deployment and has an unknown pricing model. Gainsight Sally was updated on Dec 2024, compared with Saleskube in Dec 2025 and Zoho Desk in Apr 2026.

NamePricingDeploymentUpdated
Gainsight Sallythis pluginPrice not publishedCloud
SaleskubePaidCloud
Zoho DeskPrice not publishedCloud

In the catalog

950 plugins in Microsoft Teams · Collaboration

Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published

More from Gainsight

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What the vendor says

«Gainsight’s AI-powered bot “Sally” enables users to interact with Gainsight data and functionality within their preferred collaboration tools. Rally your users around the customer with real-time access to customer insight within their preferred channels. With Sally, your teams can: • Talk with Sally just like a real …»

Official marketplace listing

Publisher
Gainsight
Updated on marketplace
Facts verified

Tags

chatbotcsmcustomersuccess