Certinia Customer Success Agent
Summarizes customer data, drafts communications, manages tasks, and updates playbooks in Agentforce.
CertiniaChat with Agentforce directly within a screen flow.

Provides direct chat with Agentforce inside a screen flow. The chat operates behind the Einstein Trust layer, according to the vendor description.
Enables direct chat with Agentforce within a screen flow.
42 plugins in Agentforce · Productivity
Price distribution: 12 free, 7 freemium, 23 paid
Summarizes customer data, drafts communications, manages tasks, and updates playbooks in Agentforce.
CertiniaGenerates PDF, Word, or Excel documentation for selected Salesforce items in Agentforce.
Astrea IT Services Pvt LtdGenerate documents from Salesforce records in Microsoft and Google formats.
AppiphonyEncrypts and controls sensitive file sharing in Salesforce Agentforce and Experience Cloud.
SendSafely«Chat directly in a screen flow with Agentforce all behind the Einstein Trust layer. Agentforce Chat»