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Feedback Cloud
by ODCEM Technologies Pvt. LtdMicrosoft 365Paid
Manage feedback from online and offline touchpoints in the cloud.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Collects and manages feedback from online and offline touchpoints. Supports CSAT, NPS, CES, and research surveys. Feedback and analytics are available on the web, Android, and iOS. The platform includes workflows for tracking, measuring, and acting on feedback.
Key capabilities
from the Microsoft Marketplace listingOmnichannel feedback
Collects feedback from online and offline touchpoints.
Survey support
Supports CSAT, NPS, CES, and research surveys.
Feedback analytics
Provides analytics through web, Android, and iOS access.
Close-loop workflows
Includes workflows for acting on feedback.
Who it's for
Brand managers and CX heads.
In the catalog
2,531 plugins in Analytics
Price distribution: 125 free, 147 freemium, 1,350 paid, 909 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«FC is an omnichannel feedback management solution by OneDirect. It seamlessly integrates online and offline touchpoints allow brand managers and CX heads to track measure, and act upon feedback on a near real-time basis. The platform supports CSAT, NPS, CES, and Research Surveys with an easy to use interface and rich …»
Official marketplace listing
Marketplace
Publisher
ODCEM Technologies Pvt. Ltd
Updated on marketplace
Facts verified