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Engage by Summit Technology
by Summit Technology LLCMicrosoft 365Price not published
View Summit Technology tickets, create support requests, and read notifications in Microsoft 365, Teams, or Outlook.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Shows open, closed, and on-hold tickets from Summit Technology. Users can create support tickets and comment on existing tickets. The add-in also displays notifications and includes a Service Manager reporting view. It is available as a tab application in Microsoft Teams, Microsoft 365, Outlook on the web, and Outlook on Windows.
Key capabilities
from the Microsoft Marketplace listingTicket status views
Shows open, closed, and on-hold tickets.
Support ticket creation
Allows support tickets to be created.
Ticket comments
Allows comments on existing tickets.
Notification display
Shows important notifications.
Service Manager reporting
Provides a reporting view for Service Managers.
In the catalog
987 plugins in Microsoft 365 · Analytics
Price distribution: 33 free, 48 freemium, 346 paid, 560 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«View work done by Summit Technology across your organization, and engage directly with our customer loyalty team. • View Open/Closed/On Hold tickets • Create support tickets • Comment on existing tickets • View important notifications • Service Manager view reporting Engage by Summit Technology is available as a tab …»
Official marketplace listing
Marketplace
Publisher
Summit Technology LLC
Updated on marketplace
Facts verified