Emma: E-Mail-Mood-Analyzer

by FHindustriesMicrosoft 365Price not published

Analyzes sentiment and irony in incoming and outgoing email messages.

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PRICINGNot published
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
Emma: E-Mail-Mood-Analyzer — cover image

What it does

Analyzes the sentiment of incoming and outgoing email messages. It detects emotions and irony in email text. The vendor lists English, Spanish, and French as supported languages.

Key capabilities

from the Microsoft Marketplace listing

Incoming email analysis

Analyzes sentiment in incoming email messages.

Outgoing email analysis

Analyzes sentiment in outgoing email messages.

Irony detection

Detects irony in email text.

Supported languages

Supports English, Spanish, and French.

Use cases

  • A customer email can be analyzed to identify the customer's intention or satisfaction.
  • An email reply can be analyzed while writing back to a customer.

In the catalog

2,531 plugins in Analytics

Price distribution: 125 free, 147 freemium, 1,350 paid, 909 price not published

Pricing & deployment

Platform
Microsoft 365
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«Emma is your personal e-mail-mood-analyzer. Emma is an expert for sentiment analysis and text mining. As your personal assistant Emma will tell you if an email is positive or negative. No matter if you are writing an email or if you receive an email. By detecting the emotions of the text she will support your daily …»

Official marketplace listing

Publisher
FHindustries
Updated on marketplace
Facts verified