Nintex Workflow for Office 365
Nintex Workflow for Office 365 automates processes and links workflows across cloud services, business apps, and repositories.
Nintex USA LLC.Price not published
DeskDirector
by DeskDirectorMicrosoft 365Price not published
Manage DeskDirector tickets, approvals, alerts, and discussions from Microsoft Teams.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYData Management
UPDATED ON MARKETPLACE
What it does
The integration connects DeskDirector with Microsoft Teams for ticket activity and notifications. Requesters can receive alerts about ticket changes, approvals, and requests for additional information. Agents can create tickets from Teams, associate tickets with team discussions, and open DeskDirector portals within Teams. A DeskDirector action for Power Automate supports process integrations.
Key capabilities
from the Microsoft Marketplace listingTicket update alerts
Sends Teams channel or direct-message notifications for selected ticket changes.
Approval notifications
Notifies requesters about approvals and provides access to the approval step.
Form request alerts
Notifies users when a ticket needs more information and opens the related DeskDirector form.
Ticket discussion links
Lets agents associate DeskDirector tickets with discussion threads in Microsoft Teams.
Embedded service portals
Makes the DeskDirector requester and agent portals available inside Microsoft Teams.
Power Automate action
Provides a Microsoft Teams action through the DeskDirector Power Automate connector.
Use cases
- Service organizations can connect external Microsoft Teams tenants so customers receive service updates in their own tenant.
- Agents can start ticket-related discussions while working in a Microsoft Teams team.
Who it's for
Service requesters, service agents, and service organizations.
How it compares
DeskDirector and Nintex Workflow for Office 365 are both cloud deployments with unknown pricing models. DeskDirector was updated on Jul 2026, while Nintex Workflow for Office 365 was updated in Jul 2020.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Nintex Workflow for Office 365 | Price not published | Cloud |
In the catalog
83 plugins in Power Automate · Data Management
Price distribution: 2 freemium, 23 paid, 58 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Power Automate
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Track, discuss and keep up to date on all your tickets right within Microsoft Teams with the DeskDirector for Microsoft Teams integration. Service Requesters can be instantly notified, while working in Microsoft Teams, of any updates made by service agents, including required approvals and Forms. Service Agents can …»