Delacon Call Tracking Solution

by Delacon Pty LtdSalesforcePaid

Tracks calls in Salesforce Platform by creating leads, adding call activities to existing leads, and recording campaign source and keyword data.

Facts verified appexchange.salesforce.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
Delacon Call Tracking Solution — screenshot from the Salesforce AppExchange listing

What it does

Delacon Call Tracking Solution adds calls as activities to existing leads in Salesforce and can create new leads from callers. It stores captured call data, including marketing source and keywords, on the lead. Call data remains with the prospect after lead conversion to an account and can be used in Salesforce reports.

Key capabilities

from the Salesforce AppExchange listing

Call activity tracking

Adds a call as an activity to an existing Salesforce lead.

Call-to-lead creation

Creates a new Salesforce lead for callers and populates it with captured call data.

Campaign data capture

Records the marketing source and keywords associated with the call.

Lead identification

Provides access to a created lead through the prospect's phone number or a code shown on the operator's telephone screen.

Conversion data retention

Keeps call tracking data with the prospect when the lead is converted to an account.

Salesforce reporting

Makes call tracking data available in Salesforce reports for campaign measurement.

Who it's for

Marketers and sales teams.

How it compares

Delacon Call Tracking Solution creates Salesforce leads from callers, records call activities, and retains call data through lead conversion. Livepick Call Tracking Integration by Jet Interactive tracks the advertising that leads to each phone call and reports which leads become customers.

NamePricingDeploymentUpdated
Delacon Call Tracking Solutionthis pluginPaidCloud
Livepick Call Tracking Integration by Jet InteractivePaidCloud

In the catalog

210 plugins in Salesforce Platform · Marketing

Price distribution: 57 free, 33 freemium, 120 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«A product of choice for marketers and over 1000 global clients, Delacon’s Call Tracking Solution automatically adds a call as an activity to the account of existing leads. Following the same principle as “web to lead” functionality, Delacon’s app automatically creates a new lead in Salesforce for your callers and then …»

Official marketplace listing

Publisher
Delacon Pty Ltd
Updated on marketplace
Facts verified