CRM As A Service
CRM As A Service provides lead, opportunity, and case management natively within Microsoft Teams for sales teams.
kitameraki limitedPrice not published
CustomerGauge
by CustomerGaugeMicrosoft 365Paid
Connects Dynamics 365 with CustomerGauge for account data, survey requests, feedback, alerts, and CRM workflows.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
What it does
The connector transfers account, contact, and activity information from Dynamics 365 into CustomerGauge. It can send survey invitations from Dynamics 365 and return selected feedback data to the CRM. Feedback can initiate close-the-loop processes, generate alerts, and be shared through Microsoft Teams. Configuration controls, diagnostics, and failure emails are available for the connector.
Key capabilities
from the Microsoft Marketplace listingCRM data transfer
Moves account, contact, and activity records from Dynamics 365 into CustomerGauge.
Survey invitation triggers
Starts survey invitations in CustomerGauge from Dynamics 365.
Feedback data return
Adds selected CustomerGauge feedback data to Dynamics 365 in real time.
CRM process triggers
Uses feedback data to start close-the-loop processes in Dynamics 365.
Response notifications
Sends alerts for new survey responses and missing responses.
Teams feedback sharing
Distributes customer feedback to a wider business audience through Microsoft Teams.
Connector diagnostics
Provides real-time diagnostics and email notifications for failures.
Who it's for
Account Managers and enterprise account teams.
How it compares
CustomerGauge is a paid cloud listing. Dotdigital also uses a paid cloud model, while CRM As A Service and CRM Software have unknown pricing; all three alternatives use cloud deployment. CustomerGauge was updated in Aug 2026, compared with Dec 2025 for CRM As A Service and Jul 2026 for Dotdigital and CRM Software.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Dotdigital | Paid | Cloud | |
| CRM As A Service | Price not published | Cloud | |
| CRM Software | Price not published | Cloud |
In the catalog
280 plugins in Dynamics 365 · Sales
Price distribution: 12 free, 8 freemium, 194 paid, 66 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Dynamics 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«CustomerGauge for Dynamics helps enterprises leverage their investment in Dynamics 365 by maximising opportunities for upsell and reducing the chance of churn. It is designed to give enterprise account teams customer feedback at their fingertips. What’s included: 1) Sync Account Experience Data: • Synchronise …»