Automated CSAT Survey
Automates customer satisfaction surveys and stores responses in Salesforce.
Dean Infotech Pvt LtdFree
Connected Community
by Higher LogicSalesforcePaid
Connects Salesforce Platform user data with online communities for customer interaction and knowledge sharing.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Creates online communities for interactions, knowledge sharing, content creation, and problem solving. Web services and API integrations connect the communities with Salesforce.com, which serves as the source for user data. Changes to Salesforce user records synchronize with Connected Community.
Key capabilities
from the Salesforce AppExchange listingOnline communities
Creates communities where members can interact around shared interests.
Salesforce integration
Connects with Salesforce.com through web services and APIs.
User data synchronization
Synchronizes changes made to Salesforce user records with Connected Community.
Knowledge sharing
Provides community interactions for sharing knowledge and addressing problems.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Higher Logic’s Connected Community™ brings like-minded people together in secure communities designed to enable relevant and purposeful interactions, ignite knowledge sharing, drive content creation and improve performance. With more than 18 million users in over 100,000 communities Connected Community helps build a …»