Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys
Creates omnichannel messaging journeys in Marketing Cloud with automated flows, rich media, and real-time messaging decisions.
Harvest Tech LabsPaid
Community SMS for Sales Cloud | Data Sync
by Community.comSalesforcePaid
Syncs SMS contact data and opt-in status with Sales Cloud, with imports to Marketing Cloud.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
What it does
Community SMS for Sales Cloud supports two-way SMS conversations and connects Community contact data with Sales Cloud. It shows which leads have opted in to SMS and syncs names, phone numbers, and email addresses into contact records. When no matching record exists, it can create a new contact from Community phone or email data. Data can also be imported into Marketing Cloud.
Key capabilities
from the Salesforce AppExchange listingSMS opt-in visibility
Shows which leads are opted in to SMS messaging.
Contact data sync
Syncs names, phone numbers, and email addresses from Community into Sales Cloud contact records.
New contact creation
Creates contacts from Community phone number or email data when a matching record does not exist.
Marketing Cloud import
Imports data into Marketing Cloud for engagement flows.
In the catalog
18 plugins in Sales Cloud · Marketing
Price distribution: 3 free, 3 freemium, 12 paid
Pricing & deployment
Platform
Salesforce
Product
Sales Cloud
Deployment
Cloud
Pricing
Paid
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What the vendor says
«The most effective channel for creating authentic engagement with your customers at scale, Community allows you to initiate personalized and responsive SMS conversations that inspire action. Using Community’s Sales Cloud integration you can: - Understand which leads are opted-in to SMS messaging so you can drive …»