CloudCall

by CloudCallMicrosoft 365Price not published

Connects CRM contacts with Microsoft Teams for contact searches, calls, and shared contact cards.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
CloudCall — screenshot from the Microsoft Marketplace listing

What it does

CloudCall lets Microsoft Teams users search CRM contacts and start calls from Teams. Contact cards can be added to Teams conversations, groups, and channels. Calls and conversations with CRM contacts initiated in Teams are recorded in the contact's CRM activity history. An active CloudCall account is required.

Key capabilities

from the Microsoft Marketplace listing

CRM contact search

The plugin lets users search for CRM contacts within Microsoft Teams.

CRM contact calls

Users can start calls to CRM contacts from Microsoft Teams.

Contact cards

CRM contact cards can be added to Teams conversations, groups, and channels.

Activity history recording

Calls and conversations with CRM contacts initiated in Teams are recorded in the contact's CRM activity history.

Use cases

  • Teams groups and channels can include CRM records in ongoing conversations.
  • Users can work from Microsoft Teams while reaching CRM contacts and accessing their records.

In the catalog

280 plugins in Dynamics 365 · Sales

Price distribution: 12 free, 8 freemium, 194 paid, 66 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Dynamics 365
Deployment
Cloud
Pricing
Price not published

More from CloudCall

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What the vendor says

«CloudCall helps Microsoft Teams users to increase collaboration and allows users to start conversations with contacts from their CRM system within Microsoft Teams. CloudCall offers a seamless integration with over 15 leading CRM systems including Salesforce, Dynamics 365, Zoho CRM, Mercury xRM, Vincere, Jobscience by …»

Official marketplace listing

Publisher
CloudCall
Updated on marketplace
Facts verified

Tags

crmctivoip