Connects Slack and Jira for issue creation, two-way updates, and support-team triage.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGFree
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
ClearFeed — screenshot from the Atlassian Marketplace listing

What it does

ClearFeed links Slack conversations with Jira issues. Slack threads can become Jira issues through an emoji reaction, and AI can identify potential issues in those threads. Messages, comments, statuses, and attachments can move between Slack and Jira. Jira fields such as status, priority, and assignee can be changed from Slack.

Key capabilities

from the Atlassian Marketplace listing

Slack issue creation

Creates Jira issues from Slack messages or threads, including through an emoji reaction.

Message synchronization

Synchronizes Slack replies with Jira and sends Jira comments and status changes back to Slack threads.

Attachment synchronization

Transfers attachments posted in Slack or Jira to the other tool.

Slack Jira editing

Allows Jira status, priority, and assignee fields to be changed from Slack.

Triage channels

Provides channels for handling several customer Slack threads and receiving notifications about Jira issue changes.

Use cases

  • Support teams can handle customer requests from a shared Slack triage channel and convert selected requests into Jira issues.
  • Engineering teams can track issue progress through the linked Slack conversation.

Who it's for

Support teams and engineering teams.

How it compares

ClearFeed is free and cloud-based, while HubSpot CRM for Jira Report, Issue Link & Collaboration is freemium and also cloud-based. HubSpot CRM for Jira Report, Issue Link & Collaboration has an update date of Sep 2026.

NamePricingDeploymentUpdated
ClearFeedthis pluginFreeCloud
HubSpot CRM for Jira Report, Issue Link & CollaborationFreemiumCloud

In the catalog

87 plugins in Jira · IT support and service

Price distribution: 30 free, 23 freemium, 34 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free

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What the vendor says

«Get-started tutorial | ClearFeed.ai | Docs Site ClearFeed's Slack & Jira Connector simplifies converting Slack threads to Jira issues with easy setup and bi-directional sync. Features include: Create Jira issues from Slack using an emoji Let AI detect & auto-create Jira issues from Slack threads Synchronizing …»

Official marketplace listing

Publisher
ClearFeed
Updated on marketplace
Facts verified

Tags

artificial intelligencechatit support