CitNOW Auto360

by CitNOW GroupSalesforceFreemium

Connects automotive customer and vehicle data with Salesforce to manage leads, campaigns, communications, and aftersales workflows.

Facts verified appexchange.salesforce.comAd-free rankings
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
CitNOW Auto360 — screenshot from the Salesforce AppExchange listing

What it does

CitNOW Auto360 connects separate systems with Salesforce and combines customer and vehicle data. Its Showroom360 component manages leads and customer touchpoints, while Aftersales360 combines data with multichannel communication and predictive servicing. Marketing360 automates campaigns, integrates communications, and uses unified customer and vehicle data for lead generation.

Key capabilities

from the Salesforce AppExchange listing

System connections

Connects separate systems and combines customer and vehicle data.

Lead management

Showroom360 manages leads and provides a single view of customer touchpoints.

Campaign automation

Marketing360 automates campaigns and integrates communications.

Aftersales communication

Aftersales360 supports multichannel communication for service workflows.

Predictive servicing

Aftersales360 includes predictive servicing.

Use cases

  • Automotive dealers can manage showroom enquiries and customer touchpoints in one workflow.
  • Aftersales teams can combine customer and vehicle information with service communications.
  • Marketing teams can create campaigns using connected customer and vehicle data.

Who it's for

Automotive dealers and their sales, aftersales, and marketing teams.

In the catalog

99 plugins in Salesforce Platform · Sales

Price distribution: 29 free, 20 freemium, 50 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Freemium

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What the vendor says

«Auto360 combines our deep automotive expertise with Salesforce’s powerful CRM technology to increase marketing leads, amplify sales productivity and maximise aftersales efficiency. By connecting disparate systems, Auto360 empowers teams with unified customer and vehicle data, and enables dealers to eliminate redundant …»

Official marketplace listing

Publisher
CitNOW Group
Updated on marketplace
Facts verified