Multi Approval Process
Builds unlimited approval systems and workflows without coding for Microsoft SharePoint, with support for Teams and Outlook.
LTAPPS SOFTWARE CO.,LTD.Price not published
Chronodat Help Desk
by Chronodat LLCMicrosoft 365Price not published
Manage Excel-based support requests from intake and assignment through status changes, resolution, and closure.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Creates support requests with configurable prefixes, categories, sub-categories, resolution labels, and notification messages. Team members can assign requests, update their status on a board, search records, and export request data. The add-in also provides dashboards, shared document storage, support contact settings, a team calendar, and feedback surveys.
Key capabilities
from the Microsoft Marketplace listingSupport Request Workflow
Moves requests through assignment, active work, resolution, and closure stages.
Configurable Classifications
Allows request categories, sub-categories, and resolution labels to be configured for the business.
Notification Templates
Includes editable email templates for messages sent to request users.
Dashboard Reporting
Provides shared and individual dashboards with request lists, charts, and assignment views.
Status Board
Shows requests in columns and allows status changes through drag-and-drop.
Data Export
Supports exporting request information in Excel, PDF, CSV, and other formats.
Shared Documents
Provides a repository for storing documents used by the Help Desk team.
Team Calendar
Records outages, freeze periods, and team social events.
Use cases
- A support team can record an outage or business freeze period on the shared calendar.
- Team members can keep reference documents in the repository for shared use.
Who it's for
Help Desk teams, support contacts, and staff assigned to support requests.
How it compares
Chronodat Help Desk, Multi Approval Process, and Cloudlas Scrum Master Suite use cloud deployment and have an unknown pricing model. Chronodat Help Desk was updated on Mar 2020, compared with Jan 2024 for Multi Approval Process and May 2022 for Cloudlas Scrum Master Suite.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Multi Approval Process | Price not published | Cloud | |
| Cloudlas Scrum Master Suite | Price not published | Cloud |
In the catalog
446 plugins in Excel · Analytics
Price distribution: 8 free, 17 freemium, 142 paid, 279 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Excel
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«The primary objective of Chronodat Help Desk add-in is to create a Help Desk request, and track it to its end resolution. For example, opening a request & assigning it to a Help Desk team member to be worked > working on it > resolving it > then closing it. If your team is Scrum or Agile-based, the design of Help Desk …»