Chat Plus

by チャットプラスMicrosoft 365Price not published

Adds a Chat Plus chat window to Microsoft Teams for handling support questions.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
Chat Plus — screenshot from the Microsoft Marketplace listing

What it does

Adds the contractor's Chat Plus chat window to a Microsoft Teams tab. Questions sent from Microsoft Teams appear in the Chat Plus management screen, where operators can answer them. The service can also provide automatic answers through AI tools and chatbots, and connect with SFA or CRM products such as Salesforce. Non-subscribers can connect to Chat Plus Support using a default contract ID and site ID.

Key capabilities

from the Microsoft Marketplace listing

Teams chat window

Displays the contractor's Chat Plus chat window on a Microsoft Teams tab.

Question management

Shows questions from Microsoft Teams in the Chat Plus management screen.

Operator responses

Allows operators to answer questions from the management screen.

Automated answers

Supports automatic answers through AI tools and chatbots.

SFA and CRM links

Can connect with SFA or CRM products such as Salesforce.

Use cases

  • Support questions from Microsoft Teams can be handled in the Chat Plus management screen.
  • Non-Chat Plus users can connect to Chat Plus Support with a default contract ID and site ID.

Who it's for

Chat Plus subscribers and support operators.

In the catalog

144 plugins in Microsoft Teams · Sales

Price distribution: 5 free, 6 freemium, 70 paid, 63 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«Chat Plus is online chat support. This app is for Chat Plus subscribers. After installing the app, the contractor's Chat Plus chat window will appear on the Microsoft Teams tab. Questions from Microsoft Teams are displayed on the Chat Plus management screen, and operators can answer them, automatically answer them …»

Official marketplace listing

Publisher
チャットプラス
Updated on marketplace
Facts verified

Tags

chatplussupport