AtlassianGC
Service Desk 'Reply To' Mail Handler
Maps an email's Reply-To address to the reporter of a new Jira issue.
GEC Computer Systems, LLCPaid
CCC EZGooey Message Handler
by Capital City ConsultantsAtlassianPaid
Manage Jira issues by email, including creation, comments, field updates, users, watchers, and attachments.
PRICINGPaid
DEPLOYMENTServer
CATEGORYAdministrative tools
UPDATED ON MARKETPLACE
What it does
Handles email-based Jira workflows through a configuration form with grouped settings and field explanations. Emails can create issues, add comments when the subject includes an issue key, set system and custom fields, and apply default values to new issues. The handler can also create users from sender addresses, retain non-user email addresses, add Jira users as watchers, and attach email content or files to issues.
Key capabilities
from the Atlassian Marketplace listingEmail issue creation
Creates Jira issues from incoming email.
Email issue comments
Adds a comment to an issue when its key appears in the email subject.
Field value setting
Sets Jira system fields and single- or multi-value custom fields through email.
User and watcher handling
Creates users from sender addresses and adds Jira users found in email as issue watchers.
Email attachments
Stores email files and the email itself as attachments on Jira issues.
Default issue values
Applies configured default values to issues created by email.
In the catalog
1,002 plugins in Jira · Administrative tools
Price distribution: 271 free, 275 freemium, 456 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Server
Pricing
Paid
More from Capital City Consultants
Similar plugins in Jira · Administrative tools
View all 1,002 →AtlassianGE
Outlook Connector for Jira
Create Jira issues and comments from Microsoft Outlook emails, including attachments and email metadata.
gesesoftPaid
Chinese (China) Language Patch for Jira
Localizes Jira by fixing Chinese translations and adding usage guidance for Chinese users.
Chinese Technical SupportPaid
Queues for Jira & JSM
Organizes Jira and JSM issues from multiple projects into shared queues with access controls and queue management.
DevinitiFreemium
What the vendor says
«Main Features Simplified user interface for specifying handler parameters Create an issue from an email. Comment on an issue via email by including the issue key in the subject line. Create users from the senders' email address. Save non-Jira-user email addresses. Add Jira-users found in email as watchers to issues …»
Official marketplace listing
Marketplace
Publisher
Capital City Consultants
Updated on marketplace
Facts verified