Links Outlook with CRM, sales orders, network inventory, operations workflows, ticketing, and invoicing.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
Carma — screenshot from the Microsoft Marketplace listing

What it does

Carma connects Microsoft Outlook with CRM, sales, order handling, operational workflows, ticketing, and recurring billing. Incoming email can be turned into sales orders in Carma. The platform also covers data center networks, physical assets, power distribution, documents, workflows, and customer portals.

Key capabilities

from the Microsoft Marketplace listing

Outlook order entry

Incoming messages can be converted into sales orders in Carma.

Sales and CRM

The platform includes CRM, sales management, order handling, ticketing, and recurring invoice generation.

Physical asset tracking

Phones and tablets can read barcodes and QR codes for asset management.

Data center operations

Carma manages outside plant, inside plant, and logical services for data center networks.

Power capacity tracking

Power management covers utility feeds, customer circuits, roll-ups, and capacity monitoring.

API connectivity

The platform provides prebuilt read/write APIs and can support custom connections to on-premises or cloud databases.

Use cases

  • Telecommunications and data center operators can manage network inventory, floorplans, power distribution, and customer circuits within one platform.
  • Sales staff can process incoming Outlook messages as sales orders.
  • Customers can use self-service portals connected to the platform's underlying database.

Who it's for

Sales teams, network operators, data center operators, and telecommunications business units.

In the catalog

129 plugins in Outlook · Sales

Price distribution: 3 free, 3 freemium, 16 paid, 107 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Outlook
Deployment
Cloud
Pricing
Paid

Similar plugins in Outlook · Sales

View all 129 →

What the vendor says

«Comprehensive Business & Operations Suite built on Foundational Network Inventory Current telecommunications systems are exceedingly siloed, driving poor data quality, operational friction, and a bad customer experience. Sales team members are handicapped by poor visibility into sellable assets and services, and are …»

Official marketplace listing

Publisher
Carma, Inc.
Updated on marketplace
Facts verified

Tags

telecomdatacenternetworkcarma