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CAP Workflow
by Iteris Consultoria e Software LtdaMicrosoft 365Paid
Create and monitor business workflows in SharePoint using custom fields, task alerts, and document-library attachments.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
CAP organizes workflows in a central catalog and records process activity by step. Organizations can define fields for information collected during each workflow. Notifications for tasks and events can be configured, and SharePoint Online libraries can hold related attachments.
Key capabilities
from the Microsoft Marketplace listingWorkflow catalog
Stores an organization’s workflows in a central catalog.
Step tracking
Records progress through individual workflow steps.
Defined data fields
Collects process information through fields set by the organization.
Task alerts
Sets notification timing and behavior for tasks and events.
Library attachments
Stores workflow attachments in SharePoint Online document libraries.
Use cases
- The listing names sales, customer service, post-sales, accounting, and IT service desk operations as areas for workflow automation.
- The listing also names shared services, HR, internal controls, back-office operations, BPOs, and call centers.
In the catalog
16 plugins in SharePoint · Customer Service
Price distribution: 2 freemium, 3 paid, 11 price not published
Pricing & deployment
Platform
Microsoft 365
Product
SharePoint
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Build your workflows in a few minutes! CAP allows you to automate many business areas and operations: Sales, Customer Services, Post-sales, Accounting, IT and Service Desk, Shared Services, HR, Internal Controls, Backoffice, BPOs, Call Center etc. - Create a Workflow Catalog to your organization. - All your workflows …»
Official marketplace listing
Marketplace
Publisher
Iteris Consultoria e Software Ltda
Updated on marketplace
Facts verified