Aircall
Aircall adds call center features to Microsoft Teams, letting users place external calls and share contact cards with colleagues.
Aircall.io, Inc.Price not published
Bubble365
by Red Cactus BVMicrosoft 365Price not published
Connects CRM and telephony platforms inside Microsoft Teams for contact lookup, call logging, notes, and call history.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
What it does
Bubble365 connects CRM and telephony platforms within Microsoft Teams. It displays contact details during incoming, outgoing, and transferred calls, and provides contact search, customer cards, and messaging. Call data can be logged to the relevant CRM record, while users can record conversation notes and view call history. A Teams dashboard organizes contacts, presence, dialing, notes, and contact search.
Key capabilities
from the Microsoft Marketplace listingCaller information
Displays contact details for incoming, outgoing, and transferred calls.
CRM contact search
Searches contacts, opens customer cards, and sends messages from one place.
Call logging
Logs call data into the relevant customer record in the CRM.
Conversation notes
Captures notes during calls and shares them with the team.
Call history
Shows previous customer conversations and who the customer has spoken with.
Use cases
- A Teams dashboard can organize widgets for contacts, presence status, dialing, call notes, and contact search.
- Organizations can start chats or calls from their contacts within Teams.
How it compares
Bubble365, Aircall, Maximizer CRM, the directory alternative, and Pobuca Connect add-in for Outlook are all listed with cloud deployment and an unknown pricing model. Bubble365 and the directory alternative were updated in the same listed year, while Aircall, Maximizer CRM, and Pobuca Connect add-in for Outlook have earlier listed update dates.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Aircall | Price not published | Cloud | |
| Maximizer CRM | Price not published | Cloud | |
| Pobuca Connect add-in for Outlook | Price not published | Cloud |
In the catalog
144 plugins in Microsoft Teams · Sales
Price distribution: 5 free, 6 freemium, 70 paid, 63 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Unify CRM and Telephony - Directly in Microsoft Teams with Bubble365 Bubble365 brings your CRM and telephony platforms together in one seamless Teams experience. With native support for over 200+ CRM systems and 85+ telephony providers, Bubble365 ensures your customer data and call functionality are always in …»