Case Quick Close for Salesforce Service Console
Adds a configurable Close Case button or component to Salesforce Lightning Case pages.
Admin's HelperFree
Astrea Case Close
by Astrea IT Services Pvt LtdSalesforceFree
Close Salesforce Cases from the detail page by selecting a status, reason, and related comment.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Lets users close Cases from the Salesforce detail page. The workflow includes selecting a Case Status and Case Reason, then adding a Case Comment related to the Case. The component provides a Lightning interface that emulates Salesforce Classic’s Close Case Layout.
Key capabilities
from the Salesforce AppExchange listingClose Cases
Users can change a Case Status to Closed from the Case detail page.
Select Case Reason
Users can choose a Case Reason from a picklist while closing a Case.
Add Case Comments
Users can add a comment during closure and relate it to the Case.
Who it's for
Salesforce Administrators and users who close Cases.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«This component emulates the 'Close Case Layout' from Salesforce Classic. Users can close the Cases right from the detail page. The users will select the Case Status and Case Reason. The users can also add a Case Comment which will be related to the case itself. It supports point and click graphical user interface …»
Official marketplace listing
Marketplace
Publisher
Astrea IT Services Pvt Ltd
Updated on marketplace
Facts verified