Smart AI for Jira
Adds AI ticketing, sprint planning, release notes, document conversion, and JSM replies to Jira.
FuturatePaid
AI Reply Assistant
by RavenshiftAtlassianPaid
Creates AI reply drafts from Jira tickets and lets users insert, revise, or regenerate them.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
AI Reply Assistant examines Jira ticket content and generates proposed responses. Users can add a proposal to the ticket, change its wording, or request another version. Tone options include formal, casual, and customer service styles. The vendor names Jira Service Management and Jira Software teams as intended users.
Key capabilities
from the Atlassian Marketplace listingTicket analysis
The add-in examines the content of a Jira ticket before producing a response proposal.
Reply proposals
It generates suggested responses within Jira.
Draft revision
Users can insert a proposed reply and edit its text.
Tone options
Users can choose formal, casual, or customer service tones for generated replies.
Who it's for
Jira Service Management and Jira Software teams.
How it compares
AI Reply Assistant is paid, cloud-only, and updated in Oct 2025. Smart AI for Jira is paid and available in cloud and data-center deployments. AI Triage for Jira is freemium and cloud-only, while GPT for Jira (Pro) is freemium and cloud-only, was updated in Dec 2024.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Smart AI for Jira | Paid | Cloud · Data Center | |
| AI Triage for Jira | Freemium | Cloud | |
| GPT for Jira (Pro) | Freemium | Cloud |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Boost your team’s productivity. AI Reply Assistant analyzes the entire Jira ticket and produces AI-generated reply suggestions that match your tone and policies. Users can insert, edit, or regenerate answers in seconds, reducing handling time while keeping responses consistent. Built for Jira Service Management and …»