Jet Interactive Softphone Dialer
Handle Australian calls and mobile texts in Salesforce Service Cloud, with automatic records, recordings and AI summaries.
Jet Interactive Pty LtdFreemium
Acuity3D
by Acuity Sales Decision ScienceSalesforcePaid
Guides inside sales and Service Cloud case-resolution workflows through multi-touch processes and next actions.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
What it does
Acuity3D supports multi-touch processes for outbound prospecting, lead qualification, rapid response, upsell, retention, and Service Cloud case resolution. Managers can define processes, and coach during the process. Reps receive time-allocation guidance, automated follow-up tasks, and next-action recommendations based on conversion probability and schedule. The vendor states that the platform uses AI-based Next Best Action recommendations.
Key capabilities
from the Salesforce AppExchange listingMulti-touch process management
Managers can define and implement multi-touch processes.
Follow-up task automation
The add-in creates and manages follow-up tasks for reps.
Next-action recommendations
It prioritizes next actions using conversion probability and schedule.
Process behavior visibility
Time allocation guidance
The platform guides rep time allocation through multi-touch cadences.
Use cases
- Outbound prospecting.
- Inbound lead or MQL qualification.
- Rapid response to hot leads.
- Service desk case resolution in Service Cloud.
Who it's for
Acuity3D names managers, reps, BDRs, SDRs, and CSRs as users of the platform.
In the catalog
22 plugins in Service Cloud · Sales
Price distribution: 7 free, 2 freemium, 13 paid
Pricing & deployment
Platform
Salesforce
Product
Service Cloud
Deployment
Cloud
Pricing
Paid
Similar plugins in Service Cloud · Sales
View all 22 →
Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording
Connects Amazon Connect contact-center services with Salesforce Service Cloud.
Amazon Web Services (Partner Network)Free
Birdie - Screen Recording
Request and share screen recordings from customers within Salesforce Service Cloud cases.
ZestFree
Akeneo PIM App for Salesforce
Import and manage Akeneo product data in Salesforce Service Cloud for sales, commerce, and support channels.
AkeneoFreemium
What the vendor says
«Acuity3D increases inside sales productivity and enables managers to coach and scale inside sales processes, simply. Its innovative process optimization and data science platform revolutionizes how customer-facing teams allocate their time to fast-moving, multi-touch processes. Use Cases - Outbound Prospecting - …»
Official marketplace listing
Marketplace
Publisher
Acuity Sales Decision Science
Updated on marketplace
Facts verified