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ACES Simulator
by Verbal TransactionsMicrosoft 365Paid
Customized training simulations for call centers, coaching, selling skills, and other employee training.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
ACES provides tools for building customized training simulations for skills such as call centers, coaching, and selling. Users interact verbally with prerecorded characters, while a bot takes the role of a coach. A tracking system provides feedback during simulations and monitors selected correct and incorrect activity. An administrative reporting system manages enrollment, user roles, simulation assignments, and organization alignment.
Key capabilities
from the Microsoft Marketplace listingSimulation scripting editor
Creates user interactions and onscreen visuals for simulations.
Speech recognition and bots
Supports verbal interaction with prerecorded characters and a bot acting as a coach.
Activity tracking system
Provides feedback during simulations and monitors selected correct and incorrect activity.
Administrative reporting
Manages enrollment, user roles, simulation assignments, and organization alignment.
Who it's for
Enterprise customers, employees, managers, and administrators involved in training simulations.
In the catalog
2,531 plugins in Analytics
Price distribution: 125 free, 147 freemium, 1,350 paid, 909 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Verbal Transactions offers a SAAS solution, ACES, that allows our enterprise customers to build unique customized training simulations. These simulations can be used to automate training employees on a variety of skills such as call centers, coaching, selling skills and beyond. No coding skills are required to build …»