Distribution Engine: Lead Routing & Assignment | Round Robin, Territories & SLAs
Routes Salesforce leads, cases, opportunities, and custom objects using assignment rules, territories, round robin, and SLAs.
NC SquaredPaid
Accelor - Virtual Assistant (AVA)
by Centelon PTE LtdSalesforcePaid
Runs Salesforce day-to-day operations through chat commands for Sales Cloud and Service Cloud users.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYProductivity
UPDATED ON MARKETPLACE
What it does
AVA provides a chat window for Salesforce users to run day-to-day operations with commands. Administrators can manage users, profiles, roles, and email addresses. Sales users can view leads, opportunities, quarters, customer details, and dashboards, while service users can search and view open cases. The vendor states that AVA is built on the native Salesforce platform and does not require integration.
Key capabilities
from the Salesforce AppExchange listingChat-based commands
Users perform Salesforce operations from a chat window by entering commands.
User administration
Administrators can create users, change profiles, assign roles, and change email addresses.
Sales record views
Sales users can view their leads, opportunities, quarter information, customer details, and dashboards.
Open case search
Service users can search for and view their open cases.
Who it's for
Salesforce administrators, Sales Cloud users, and Service Cloud users.
In the catalog
29 plugins in Sales Cloud · Productivity
Price distribution: 7 free, 4 freemium, 18 paid
Pricing & deployment
Platform
Salesforce
Product
Sales Cloud
Deployment
Cloud
Pricing
Paid
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What the vendor says
«AVA is designed to let the Salesforce user perform day to day operations efficiently. All these functions are performed in a chat window with the help of commands. It’s built on native Salesforce platform, hence readily available and doesn't require any integration! Following list covers a few of the tasks that AVA …»