Support
Contact Microsoft Support lets IT Admins and Teachers troubleshoot issues and escalate service requests inside Microsoft Teams.
Microsoft CorporationPrice not published
365-QA
by AdvantiveMicrosoft 365Price not published
Microsoft Teams bot for answering questions about Microsoft 365 apps from Microsoft Learn and approved sources.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
What it does
Answers come from Microsoft Learn and other approved sources, with links to referenced articles. The free version includes the default Advantive layout and Microsoft Learn articles. Custom versions can include company guidelines or an organization's own knowledge base.
Key capabilities
from the Microsoft Marketplace listingMicrosoft 365 answers
The bot answers questions about how different Microsoft 365 apps work.
Approved sources
Answers are taken from valid and approved sources.
Microsoft Learn
The free version includes Microsoft Learn articles.
Company guidelines
A custom version can include company guidelines.
Custom knowledge base
A custom version can include an organization's own knowledge base.
Use cases
- A Teams user can ask how to set an Outlook signature and open an approved article from the answer.
- A user can ask how to add a table in Microsoft Word.
- An answer can be copied into a Teams channel when someone asks how to use a Microsoft tool.
Who it's for
365-QA is intended for regular Microsoft Teams users and addresses questions they would typically ask IT.
How it compares
365-QA and Support are both cloud-deployed listings with an unknown pricing model; 365-QA was updated on Dec 2024 and Support on Jul 2024. SnapInstruct is cloud-deployed with an unknown pricing model and was updated on Sep 2025. Edflex and Quire have the same listed deployment and pricing model, and both were updated on May 2026.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Support | Price not published | Cloud | |
| SnapInstruct | Price not published | Cloud | |
| Edflex | Price not published | Cloud | |
| Quire | Price not published | Cloud |
In the catalog
1,024 plugins in Microsoft 365 · Collaboration
Price distribution: 19 free, 11 freemium, 100 paid, 894 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«This app will install 365-QA into Microsoft Teams, which will enable users to ask questions about how different Microsoft 365 apps work. 365-QA is a bot that answers all your Microsoft 365 questions, and answers are only taken from valid and approved sources so that the correct information surfaces.»