Ortoo

Apps by Ortoo

5 apps

5 plugins

Routes Service Cloud cases and customer interactions across phone, chat, email, SMS, and social media.

Format and inspect Salesforce formula fields within Salesforce Platform.

Routes and triages emails, extracts data, and creates or updates Salesforce records from incoming messages.

Routes leads, cases, work orders, and other Salesforce objects using configurable rules, workload balancing, and agent availability.

Coordinate multi-step workflows in Agentforce with AI, deterministic logic, Salesforce automation, and connected systems.