AMC Technology

Apps by AMC Technology

7 apps

7 plugins

Connects Cisco voice capabilities with Salesforce Platform for transcription, call controls, workflow actions, and communication logging.

Connects Microsoft Teams Phone and Meetings with Salesforce Voice for transcription, summaries, sentiment analysis, and Einstein features.

Connects Avaya telephony with Salesforce Voice for transcription, call summaries, translation, sentiment analysis, and workflow automation.

Connects Salesforce with contact-center systems and AI services for coordinated interactions and agent tools.

Validates and reformats phone numbers in Salesforce during record creation and bulk imports.

Connects Salesforce Voice with cloud or on-premises contact-center telephony through configurable integrations.

Connects Agentforce with telephony, CCaaS, CRM, and hybrid contact center systems.