Aleph Assistant
Aleph Assistant delivers real-time alerts and AI-generated answers to financial data questions inside Microsoft Teams.
Aleph Labs IncPrice not published
Zervise
by WEANALYZ TECHNOLOGIES PRIVATE LIMITEDMicrosoft 365Price not published
Manages AI-powered helpdesk tickets and customer opportunities inside Microsoft Teams.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Zervise combines ticket management, customer and employee helpdesk functions, opportunity management, and chat channels within Microsoft Teams. Its bot handles queries across Microsoft Teams, WhatsApp, and Instagram, routing complex issues to human agents. Tickets can be tracked, assigned, prioritized, and reported through SLA-based workflows. Dashboards cover agent performance, customer satisfaction, SLAs, and business opportunities.
Key capabilities
from the Microsoft Marketplace listingAI Query Bot
Handles customer and employee queries across Microsoft Teams, WhatsApp, and Instagram, with complex issues routed to human agents.
Ticket Management
Tracks, assigns, prioritizes, and reports on issues using SLA-based ticketing.
Customer Helpdesk
Provides self-service and agent-assisted support for external customers and internal teams.
Opportunity Management
Captures and manages customer opportunities alongside support requests.
Multichannel Support
Connects conversations from Microsoft Teams, WhatsApp, Instagram, and the web in one place.
Analytics Dashboards
Reports on agent performance, customer satisfaction, SLAs, and business opportunities.
Use cases
- Internal IT, HR, or employee service teams can use the helpdesk for employee support.
- Sales and service teams can manage customer opportunities alongside support requests.
- Enterprises can coordinate support conversations across Teams, WhatsApp, and Instagram.
Who it's for
The vendor names enterprises, small and medium businesses, internal IT or HR teams, and sales and service teams.
How it compares
Zervise and Aleph Assistant both use cloud deployment and have unknown pricing. Zervise was updated on Apr 2026, while Aleph Assistant was updated in Jan 2026. Satori For Business also uses cloud deployment and has unknown pricing, with an update date of Dec 2025.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Aleph Assistant | Price not published | Cloud | |
| Satori For Business | Price not published | Cloud |
In the catalog
844 plugins in Microsoft Teams · Analytics
Price distribution: 27 free, 45 freemium, 294 paid, 478 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Zervise – AI-powered Helpdesk & Opportunity Management for Microsoft Teams Zervise is a next-generation customer and employee support platform that brings together the power of AI-driven automation, ticket management, multichannel chat integrations, and opportunity management into a single, seamless experience …»
Official marketplace listing
Marketplace
Publisher
WEANALYZ TECHNOLOGIES PRIVATE LIMITED
Updated on marketplace
Facts verified