Voitel Lynk

by Voitel Soluções em Nuvem LtdaMicrosoft 365Price not published

Manage calls, messaging, WhatsApp, voicemail, and CRM access within Microsoft Teams using a Voitel Lynk account.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
Voitel Lynk — screenshot from the Microsoft Marketplace listing

What it does

Voitel Lynk brings telephony, chat, WhatsApp messaging, contacts, call history, voicemail, recordings, and CRM integration into Microsoft Teams. It supports calls to external numbers, extensions, and corporate contacts, plus messaging between extensions and groups. Call transcription and summarization, voicemail transcription, routing rules, and extension settings are also available. Calls require Voitel Lynk Web or Desktop and a configured Voitel PBX.

Key capabilities

from the Microsoft Marketplace listing

Telephony in Teams

Makes and receives calls to external numbers, extensions, and corporate contacts within Microsoft Teams.

WhatsApp integration

Sends and receives WhatsApp messages from Microsoft Teams.

CRM integration

Connects Voitel Lynk with a CRM.

Call transcription

Uses artificial intelligence for call transcription and summarization.

Voicemail access

Provides voicemail access with transcription.

Call management

Provides call history, recordings, routing rules, and extension configuration.

Extension messaging

Supports instant messaging between extensions and groups.

Video conferencing

Provides integrated video conferencing with PABX Ultimate.

Use cases

  • Teams users can manage communications across hybrid and remote work environments from the Teams interface.
  • Organizations with an active Voitel PBX can use the Teams desktop, web, and mobile apps to access communications features, with mobile limited to viewing and editing extensions and call logs.

How it compares

Voitel Lynk, Digital Phone, iPECS ONE Add-in, Wazo Communication, Flow UC, and Jurisprudência GPT all use cloud deployment and have unknown pricing models. Voitel Lynk was updated on May 2026, compared with Sep 2023 for Digital Phone, Oct 2025 for iPECS ONE Add-in, Jan 2025 for Wazo Communication, May 2022 for Flow UC, and Oct 2024 for Jurisprudência GPT. The alternatives do not include stated capabilities in the supplied catalog data.

NamePricingDeploymentUpdated
Voitel Lynkthis pluginPrice not publishedCloud
Digital PhonePrice not publishedCloud
iPECS ONE Add-inPrice not publishedCloud
Wazo CommunicationPrice not publishedCloud
Flow UCPrice not publishedCloud
Jurisprudência GPTPrice not publishedCloud

In the catalog

950 plugins in Microsoft Teams · Collaboration

Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«Centralize your business communications — telephony, chat, reports, WhatsApp, artificial intelligence, and much more — directly within Microsoft Teams with Voitel Lynk. Make and receive calls, send and receive messages via chat and WhatsApp, access contacts, call history, and voicemail, integrate with your CRM, and …»

Official marketplace listing

Publisher
Voitel Soluções em Nuvem Ltda
Updated on marketplace
Facts verified

Tags

unifiedcommunicationswhatsappandcrmintegrationartificialintelligence