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by Tidal SwingSalesforceFree
Tracks in-person and digital engagements in Marketing Cloud and triggers Salesforce automation from status or record changes.
PRICINGFree
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
What it does
Tracks in-person and digital engagements, including website visits, abandoned shopping carts, check-ins, and reservations. Engagement types, picklist values, and statuses can be customized, with queues, status updates, and record changes available to trigger flows in Salesforce core or Marketing Cloud.
Key capabilities
from the Salesforce AppExchange listingEngagement tracking
Tracks in-person and digital engagements.
Custom engagement types
Adds engagement types and values to the Type picklist.
Custom statuses
Adds statuses that can trigger automations.
Flow triggers
Uses queues, status updates, and record changes to trigger Salesforce flows.
Use cases
- Reservations can be recorded as engagements with customized types and statuses.
- Website visits, abandoned shopping carts, and waiting-room check-ins can be tracked.
In the catalog
129 plugins in Marketing Cloud · Marketing
Price distribution: 26 free, 13 freemium, 90 paid
Pricing & deployment
Platform
Salesforce
Product
Marketing Cloud
Deployment
Cloud
Pricing
Free
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What the vendor says
«The Time to Value solution for for a well architected Engagement Data Model. Good for any use case with Visitors from Websites, Abandoned Shopping Carts, Check Ins to a Waiting Room, Reservations, and more! Customize your particular types of engagements and add your own values to the Type Picklist. Add custom statuses …»